Scaling Collaboration not Process is the Key to Enterprise Agility.
Agile methods have been found to be extremely effective when used correctly. A reasonable reaction to witnessing any great performance in an organization is to demand more of it. So a tremendous amount of time, effort and resources have been expended over the last few years on scaling agile for the enterprise with all the new processes and models that can go along with that.
I admire a lot of the work done to scale agile methods in the attempt to replicate the success of the initial `golden-teams` to all groups in an organization. Unfortunately these roll out attempts largely result in disappointment or failure because the investment and effort has been applied in the wrong place. It is not process we need to scale and duplicate, it is the art of collaboration.
Agile methods are successful when they equip motivated subject matter experts to collaborate in an effective way with minimal process overhead. In attempting to make agile methods scalable, it is tempting to add more process to assist larger scale coordination. However that is the last thing we should do. Not that we don’t add more process, just that we add it last, not first, after you have replicated and established collaboration models. Adding process first kills collaboration and then even the best intentioned and resourced development environment is doomed.
This phenomenon of process stifling smart behaviour was identified by Dee Hock, former CEO of Visa who said: `Simple, clear purpose and principles give rise to complex and intelligent behaviour. Complex rules and regulations give rise to simple and stupid behaviour.` The real path to scaling agile successfully is not choosing a scaled framework to implement, but focussing on replicating good teamwork and collaboration models and then adding minimal process.
The trouble is process and tools get all the press because they are more tangible and easier to describe. Plus vendors can promote and sell frameworks more easily than teamwork advice since they are proprietary and more marketable. So, a bit like diet pills and fitness gimmicks, we see more coverage of quick fixes that don’t really work than good (but less flashy) basic nutrition / teamwork advice that actually does work.